FAQ’s

May I buy my car earlier than the agreed period?

Yes. If you would like to buy your car earlier than we had initially agreed on, a purchase price will be calculated for you with your cash back reward incorporated into the price.

If I would like to cancel my agreement with More Unique Rentals, may I?

Yes. You can own your car in your own time or cancel your agreement by giving a calendar month’s notice. If you choose to cancel your agreement, you will lose your initial down payment.

How do I earn my car from More Unique Rentals?

For every successful payment you make, you’ll receive at least R300 cash back to use at the end of your contract term. You can use it to buy your vehicle, as a down payment on another vehicle or simply cash it in and spoil yourself.

How do I stay in good standing with More Unique Rentals?

Service and maintain your car regularly with Agents as indicated at the time of signing your contract. Make sure your personal information is up to date and let us know if anything changes as soon as possible. Drive safely, obeying the rules of the road at all time. And always pay your monthly payments on time.

How long does it take to own my car?

You can own your car as soon as you like. Our shortest Rental Period is 54 months, but depending on your financial situation you can take ownership of your car sooner. It all depends on what you can afford.

How much mileage can I do per month?

A mileage limit of 3000km per month applies. If you go over the monthly limit, you will be charged R1 per kilometre, unless you’ve made other arrangements with More Unique Rentals.

Are there any excess fees if I have an accident?

In the event of an accident, you will be required to pay an excess fee and your monthly payments may also be affected. The excess you will need to pay:

  • First accident: your excess will be R2 500 or 5% of the damage, whichever is the higher amount.
  • Second accident: your excess will be R5 000 or 10% of the damage, whichever is higher, and your monthly payments will increase.
  • Vehicle write-off: your More Unique Rentals loyalty scheme rental contract period will be extended by 12 months, and your monthly payments will increase.
Are your vehicles roadworthy?

Yes. We never compromise on safety, which is why all our vehicles are roadworthy and rented in the best possible condition. For your own protection as well as ours, we’ll provide you with proof of your vehicle’s original condition upfront in your contract.

What happens if I can’t make my monthly payment?

If you can’t make your payment, contact us immediately on (+27)60485398 | (+27)318274206 during normal office hours. Do not simply let the debit order bounce. If you do, we will immobilize your car and collect it at your cost.. Rather return it to us before this happens. In terms of your contract, if you fall behind in your payments and cancel your contract with us, you will still be liable for the payments up to and including your notice period (1 calendar month), so that we may sell the car to someone else.

If you follow all these procedures and your account is in good standing, we will recommend you for credit and you may buy another vehicle from More Unique Rentals in the future.

Who is responsible for servicing the car?

In order to ensure the manufacturer and More Unique Rentals warranties are not breached, you need to service your vehicle at least once every 10 000 km, or as required by the manufacturer. Although service costs are for your own account, you can use your Service Support savings towards servicing your vehicle. Keep in mind that normal wear and tear, servicing and maintenance items such as tyres, brakes etc, are not covered by a warranty claim.

What is Service Support?

In order to help you save for a rainy day and manage any unexpected costs, a minimum of R250 is set aside each month for you to use towards servicing your vehicle. If you want to put away a little extra, you can increase your Service Support savings by, for example, R100 extra each month or whatever you are comfortable with.

Our experienced and committed team are available to assist you..

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